Qualifications & Experience
Holding:
-
Current Manual Driver’s License
-
Current Industry License
-
Current Blue Card
-
Current NDIS Clearance Card
-
Current Police Certificate
-
Current Covid Vaccines (x2)
-
Current First Aid and CPR
-
Non- Smoker
​
​
Education:
2021- 2025 Current Industry Experience
2019 Cert IV Training and Assessment TAE40116
2019 Cert IV Aging CHC43015
2017 HLTHPS006 Medication Training
2015 Cert IV Training and Assessment TAE40110
2015 Cert IV Frontline Management
2014 Statement of Attainment:
BSBMED301B Interpret and apply medical terminology appropriately.
BSBMED302B Prepare and process medical accounts.
BSBMED303B Maintain patient records.
BSBMED305B Apply the principles of confidentiality, privacy and security within the medical environment.
HLTAD301B Assist with practice administration.
2010 Cert III Aged Care Work
2004 Certificate IV in Community Services (Community Work)
2004 Certificate IV in Community Services (Diversional Therapy) 2004 Certificate IV in Community Services (Disability Work)
​
​
Additional Training:​
Current Training Transcript available
2014-15
-
Palliative Care
-
Customer Service
-
Manual Handling
-
Compulsory Reporting
-
Infection Control
-
Hand washing
-
Fire Training
-
Falls Prevention
-
Responding to Challenging Behavior
-
Communicating Incidents
-
Compulsory Reporting and other Reportable Incidents
-
Fire Safety and other Emergencies competency and theory
-
Occupational Health and Safety
-
Continuous improvement
-
Chemical Training
-
First Aid and C.P.R
-
Food Handling Health and Safety Regulations Course
​
Employment:
August 2022 to 2023 Trainer and Assessor Set2 Learn Training
July 2021 to present Community Carer for Angels in Aprons
February 2019 to July 2021 Individual Support Coordinator for MyPath Education
June 2017 to July 2021 Trainer / Assessor and Facilitator for MyPath Education
April 2016 to May 2017 Trainer / Assessor and Facilitator for Careers Australia
​
​
Role and responsibilities include:
Level III Personal Carer
Providing quality care to Clients with Domestic, Social and Personal Care needs in the Community Sector. Building rapport with Clients and significant others to establish a working relationship that meets the holistic needs of the client and carers within the timeframes allocated. Working within a team environment to uphold consistency and quality of care. Communicating and documenting progress, changing care needs and mandatory reports per shift. Maintaining Privacy and Confidentiality and adhering to Care Plans and other client documentation. Maintaining all annual training and qualifications.
​
Trainer and Assessor
-
Class -room delivery of Certificate III in Individual Support Aging and Home and Community and Disability.
-
Online Training and Assessment of above CHC33015 Course.
-
Organising and liaising with speakers from Health care products and Funeral homes.
-
School and Work -based Traineeships including assessments and facilitation and visitation.
-
Paper based delivery of CHC33015 Course
-
Liaising with Aged Care, Disability and Community placement contacts for placement and contracts
-
Facilitating students whilst on 120 hours of placement
-
Assessment of student Training books and Logbooks on placement
-
Liaising with Job Agencies, Aged Care Facilities and High Schools
-
Delivery and Assessment of practicals in simulation lab covering all aspects of Personal Care, WHS, Infection Control and Manual Handling including Epilepsy and Stoma Training
-
Submission of unit assessments and all other documentation required.
-
Contacting new and current students
-
Course Orientation for new students
-
Teaching computer literacy during class delivery of CHC33015 course
-
Assessment of Language, Literacy and Numeracy testing
-
Maintaining industry currency
-
Updating unit data and compliance within Government guidelines
-
Training and Facilitation areas covered include NSW, Melbourne, Cairns, Townsville, Brisbane and outer areas such as Gatton, Toowoomba, Darling Downs, Gold Coast and Ipswich.
Classroom delivery of Certificate III in Individual Support Aging and Home and Community and Disability.
-
Online Training and assessment of above CHC33015 Course
-
School based traineeships including assessments and facilitation
-
Paper based delivery of CHC33015 Course
-
Liaising with placement team regarding contacts for placement and contracts
-
Facilitating students whilst on 120 hours of placement
-
Assessment of student Training books and Logbooks on placement
-
Liaising with Job Agencies, Aged Care Facilities and High Schools
-
Delivery of practical in simulation lab covering all aspects of personal care, WHS, infection control and manual handling
-
Submission of unit assessments and all documentation required for submissions
-
Contacting new students
-
Orientation of new students and new class orientation
-
Teaching computer literacy during class delivery of CHC33015 course
-
Assessment of Language, Literacy and Numeracy testing
September 2010 to May 2017 - Diversional Therapist
I was employed in a 120 High Care Aged Care Facility as a Diversional Therapist. I was responsible for all Lifestyle and Diversional Therapy aspects in the Dementia Specific 36 bed locked unit. I am also relieving Lifestyle Coordinator and Receptionist.
My role includes:
-
Support and attend to emotional and physical and personal care needs of Residents and supporting families daily.
-
Maintain calm atmosphere and ambience
-
Decorate wings appropriately (including Theme and commemorative Days)
Create and introduce new and maintain current activities, this includes:
-
Preparation of resources,
-
Setting up,
-
Running the event
-
Making it fun and enjoyable
-
Transporting Residents to and from
-
Maintaining a clean and tidy activity area.
-
Writing Care Plans and Evaluations
-
Managing all documentation including- Resident Admissions, Activity Assessments, Consent forms, Progress notes, Surveys and Audits
-
Contributing to facility wide activities
-
Writing daily, weekly and monthly Activity Calendar
-
Attending to 1:1 Therapy activities daily
-
Working with and or without Volunteers
-
Attending to Taxi Subsidy Applications
-
Supporting Lifestyle Coordinator
-
Liaising with Facility Manager, Clinical Managers, Administration Officer, RN’s, EN’s, AIN’s, Physiotherapists, Kitchen Staff, Maintenance, Cleaners and Volunteers.
-
Liaising with the community such as Schools, Religious groups, Entertainment groups, Community groups, Coffee Club, Michelle’s Coffee shop.
-
Responsible for new Residents medication and room photos.
-
Responsible for updating Residents Remembrance book.
-
Creating monthly Birthday list and individual birthday parties
-
Maintaining notice boards.
-
Fulfilling Resident requests i.e. library books for Residents
-
Creating Residents Monthly Facility Newsletter.
This includes:
-
Monthly theme, Local History, Resident History
-
Quotes, Jokes, Quizzes
-
Calendar of up-and-coming events for the facility and world events
-
Birthday list, Remembrance list
-
Office news from Facility Manager and Clinical Managers​​
-
Event organization and management of Resident outings.
This includes:
-
Destinations- Coffee Club, Morayfield Shopping Centre, Air Museum, Centenary Lakes, Local Shops
-
Transporting Residents to and from external venues
-
Resident Finances
-
Coordinating- Residents, Families, Volunteers and Student Nurses
-
Organizing resources required.​​
-
Attending all compulsory training sessions.
-
Taking minutes for Residents monthly and Lifestyle meetings
-
Managing Residents petty cash.
-
Fire and Evacuation Trainer of all new staff, students and employees.
​
In my role as Relieving Lifestyle Coordinator as well as my other duties, I also managed:
-
Three Part time Staff and rosters.
-
120 Residents Care Plans, Evaluations and Resident of the day.
-
Workers Compensation placement personnel
-
Coordinating Volunteers
-
Interviewing new Volunteers, completing paperwork, including Police checks and organizing training.
-
Coordinating Facility Staff on return-to-work light duties.
-
Coordinating and facilitating outings
-
Residents’ finances
-
Chairing Resident monthly meetings.
-
Ordering Resources
-
Fundraising and Raffles
July 2001 – September 2010 Residential Support Worker
Post School Support Worker
Adult Training Day Service Support Worker
Lifestyle Support Worker
Diversional Therapist
Archivist
February – July 2001 Adult Training Support Service Volunteer
Skills and Abilities:
-
Liaising with families and community
-
Event coordination
-
Punctuality
-
Empathy
-
Honesty
-
Conflict resolution
-
Showing initiative
-
Developing rapport
-
Creativity
-
Ability to compromise.
-
Professionalism
-
Cash handling
-
Advocacy
-
Drawing on personal experience
-
Computer efficiency
-
Setting goals
-
Fundraising
-
Grief counseling
-
Palliative Care
-
Showing respect and giving dignity
-
Organization
-
Multi-tasking
-
Respecting privacy and confidentiality
-
Time management
-
Working as a team member
-
Working autonomously
-
Excellent Communication skills
-
Active listening
-
Researching resources and services
-
Documentation and reporting
-
Responsibility and accountability
-
Uphold policies and procedures.
-
Awareness of health and safety
-
Experience in working with people with special needs
​​​